Build Niche Store

It’s not difficult to locate an contract office cleaning company in Scotland but to be able to find a company who can do the work quickly and effectively requires some actual research. So how do you know what do you look for? What questions should you ask in order to ensure you are choosing the best cleaning contractor for your business?

We can help by giving you a few questions to think about before interviewing.

Does the local cleaning manager fully understand what you are wanting in your office cleaning service contract? If they don’t understand what you are looking for how will they pass on instructions to the actual cleaners?

How flexible are they to changes within the contract? There will be times when you move people or departments around the building. Will the cleaners adapt?

What about feedback? This is not simply signing a weekly/monthly survey form you need to be able to see what effect your feedback has on the cleaning methods and standards.

Quality control inspections.

There should be scheduled and spot checks throughout the office cleaning contract period. The contract manager should make a planned visit at designated intervals early into the contract. This way, any initial problems can get resolved quickly. There should of course also be random checks by cleaning managers throughout the length of the contract. Cleaners should NOT know in advance when these visits are taking place or they may drop standards immediately after one inspection only to pick up again when they know an inspection is due.

Finally do they do have systems in place that will assure you that you will be able to get access to senior managers direct in order to sort out any issues that may come up during the cleaning contract. And, they should handle support calls in a manner that assures you that action is being taken.